Even if you have succeeded in obtaining ISO certification for your company you still need to take certain steps and maintain a commitment to improving upon the gaps that are found in processes and systems, creating awareness among employees and ensuring that the culture of quality standard maintenance is implemented throughout the organization.
This is one of the fundamental requirements in any organization that comes under ISO certification standards. Any new employee who comes on board needs to be briefed about the quality standards that apply and what is expected out of employees to adhere to the standards that are laid down. There are specific processes and norms that are established at every department level which employees need to adhere to and should be aware of. Those who undergo lead auditor training usually carry out such awareness trainings for others in the organization. You can read more about auditing management services by checking out https://en.wikipedia.org/wiki/ISO_9000.
Internal inspections are a must
Once an ISO standard has been implemented in an organization, it is necessary to conduct internal audits of the different processes established. There is a defined duration within which internal audits need to be carried out, usually twice in a financial year or quarterly. Usually selected employees from different departments undergo diploma quality auditing training in order to conduct audits. There are approved consultancy firms who conduct such trainings where employees are selected from an organization and sent to be certified to conduct internal audits.
Finding the improvement areas
The main purpose of internal audits is to find areas of improving or gaps where processes need to be streamlined. These are fixes that need to be focused upon and in the subsequent audits improvement should be noted in such areas. These are records that are referred by external auditors. As a result, the process owner has the responsibility to carry out the changes or improvements that are required, and showcase the same to the internal auditors. There are changes that are introduced in ISO norms and standards for which internal auditors as well as management of member companies need to be updated. With a dedicated consultancy that can guide a company through these processes a company can stay updated on the necessary standards implementation and get the same done throughout the different departments.
Nowadays ISO dedicated consultancy firms have their presence online. That makes it easy for companies to reach out to them and find the kind of service and guidance they are looking for. With a consultant to guide one through the processes and continue to provide training updates, a company can stay on course with ISO certification.